Right of Revocation
Right of Revocation/Right of Cancellation
Verbraucher ist jede natürliche Person, die ein Rechtsgeschäft zu Zwecken abschließt, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können.
You can revoke your declaration of contract in text form (e.g. letter, fax, e-mail) within 14 days or – if the goods are delivered before the 14-day term has expired – also by returning the consignment without submitting any reasons. The term begins after receipt of this information in text form, but not before receipt of the goods by the consignee (in case of repeated delivery of the same type of goods not before receipt of the first partial delivery) and not before fulfilment of our obligation to provide such information in accordance with Clause 246 § 2 in combination with § 1 Clause 1 and 2 EGBGB (Introductory Law to the German Civil Code) and of our obligations in accordance with § 312 g Cl. 1 P. 1 BGB in combination with Clause 246 § 3 EGBGB. To observe the term of revocation the sending of the cancellation or return of the goods in good time shall be regarded as sufficient. The revocation/cancellation should be addressed to:
CARBONE Handels GmbH & Co. KG
Fax: +49 (0)2825 53533-19
Consequences of Revocation
In case of an effective revocation the services already received should be reimbursed and where applicable, usages made (e.g. interest) should be surrendered. Should you not be able to refund or surrender the services/goods received and the usages (e.g. utilisation) thereof either partially or only in a deteriorated condition, you are obliged to pay us compensation provided the deterioration in condition is due to a handling of the item that exceeds the inspection of its properties and their proper function. By “inspection of its properties and their proper function” are understood the testing and trying of the goods in question, as it would be, for example, possible and usual in a shop. Items that can be sent by parcel are to be returned at our expense and risk. Items that cannot be sent by parcel will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The term begins for you with the sending of your declaration of revocation or of the goods, for us the term begins upon receipt of such.